Terms of use

Parser compliance d.o.o.

Petračićeva 6
10 000 Zagreb
PIN: 59211267966

Company registered in the court register of Commercial Court in Zagreb under the number MBS: 081209380, director: Marija Bošković Batarelo, share capital: 20.000,00 kn, payed in full, IBAN: HR6124020061100911585, SWIFT/BIC: ESBCHR22, ERSTE&STEIERMÄRKISCHE BANK d. d., Jadranski trg 3/a, Rijeka

Date: 18/2/2021


Website www.parser.hr is property of Parser compliance d.o.o. Zagreb company (“the Seller”, “we”, “us”).

The Seller enables the use of the services and the contents of the website, which is regulated by these Terms of Use.

All the materials located at www.parser.hr website are exclusive intellectual property and can be used exclusively by explicit approval of the copyright holder and the holder of the trademark and/or industrial design.

Terms of Use provide the terms and rules for end users and refer to the use of website www.parser.hr.

By using the website, end users accept the use of the web page accordant to the Terms of Use.

The purpose of this website is not to provide legal advice. Information given on this website serve merely as general information and we do not claim it is comprehensive or that it provides legal or other advice. Visitors of this page must refrain from any actions based on the information given on this website. We are not responsible for any taken or missed actions based on any part of the content of this website.

In certain events, the website could be inaccessible due to its construction or maintenance, due to the introduction of new content or due to the unpredictable circumstances beyond the control of the Seller, which the Seller will endeavour to remedy without undue delay.

The user can direct their questions and comments to the Seller via e-mail to which the Seller shall reply via mail or e-mail within the legal deadline.


In the sense of these Terms of Use, the Buyer is a natural person or a legal entity that orders at least one product/service.

If the Buyer data field was filled with data of a legal entity, then that legal entity is considered as the Buyer, while natural person whose data is entered is considered authorised representative of that legal entity.


The use of this website and ordering our products and services is permitted only to the persons above the age of 18.

The Buyer is responsible for the veracity and integrity of the data input.

The Seller retains the right to alter these Terms of Use, which can be done without prior notification.

All eventual alterations shall be applied to the use of www.parser.hr website.

For more information on the processing of personal data please check our Privacy Policy.


The Seller is hereby obliged to clearly, visibly, and intelligibly highlight the prices in accordance with the relevant law.


The Buyer orders the product by selecting the product and/or by filling the order form. The order is considered received when our systems identify it electronically. After receiving the order, the Seller shall send the offer to the Buyer via e-mail. In the event the Buyer did not receive this notification, the Buyer is instructed to check their junk/spam e-mail boxes or whether their inboxes are full.

Next to every product, the Seller shall highlight the name of the product, its characteristics and its price.

Product payment is possible only by transferring the money to the Seller’s bank account via online banking account and we also receive payment with cryptocurrency Ether.

The contract between the Seller and the Buyer is concluded when the Buyer accepts the offer.

Participation fee for seminars, workshops, conferences, and other events is to be payed no later than before the start of the event. It is possible to cancel the participation in written form (mail, e-mail) no later than 5 workdays before the start of the programme. Participants that have cancelled outside this deadline or do not participate in the programme have no right to a refund of the participation fee and are obligated to pay the full price. If a registered participant cannot attend the programme, the replacement can be sent in his place.

The participation fees for the events are indicated by two figures: early bird registration (with the discount) and the registration after given deadline (no discount).

We retain the right to cancel certain event and, in that case, the already payed participation fee shall be fully compensated to the Buyer.

All work materials that are used on educations and/or that the Buyer purchases are intellectual property of the Seller, and the Buyer can use these materials only to their own non-commercial ends. Distribution and the use of the materials to commercial ends is prohibited.


In the event the Buyer is not satisfied, they can submit written complaint via e-mail to the Seller, on the address of the company seat that is indicated in the header of the Terms of Use.

The Seller shall confirm the receipt of the complaint in written form without delay, and shall, accordant to the Consumer Protection Act, give their reply to the complaint.

In the event the Buyer’s complaint is justified, the Buyer has the right to terminate the contract with the full reimbursement of the price paid for the product or the right to replacement of the product with a new, valid and undamaged product.

The Buyer can submit their complaint also via European Online Dispute Resolution platform through following site: www.ec.europa.eu/consumers/odr with the use of the voluntary procedure for online dispute resolution.

The Seller shall accept the return of the damaged, invalid or mistakenly received goods/service on his own cost in the event the complaint is determined justified and the Buyer did not affect the damaging or disappearance of the goods.

In the event of justified complaint, the cost of replacement of the product with new product is entirely at the Sellers cost.


Only consumers have the right to a unilateral termination which is described in detail below. In the sense of Consumer Protection Art, consumer is every natural person that makes a legal transaction or acts on the market outside their commercial, business, craft or professional activities.

The Buyer who is also a consumer can unilaterally terminate the contract without stating the reason within 14 days.

Consumer can realise their right to a unilateral termination of the contract by sending mail to the address of the company seat which is indicated in the header of the Terms of Use.

The contract is considered terminated if the Buyer sends notification on a unilateral termination of the contract within the previously stated deadline.

If the Buyer terminates the contract, the Seller shall, without delay, make the refund of all the sums received by the Buyer within the contract, including the costs of the delivery (except any possible additional costs of delivery if the Buyer has chosen the mode of delivery that is not the cheapest standard delivery mode that the Seller offers), within 14 days since the day the Seller received the notification of the Buyer on the unilateral termination of the contract. The refund of the sum the Seller received from the Buyer shall be executed in the same way that was used at the time of the first payment. If not explicitly agreed upon otherwise, the Buyer shall not be charged for the refund.

The Seller can decline to do the refund until they receive the returned goods or until the evidence on the return of the goods has been delivered, depending on which of those sets in earlier.

The Buyer shall send without delay the returned goods to the Seller, and no later than 14 days since the day the Seller was notified on a unilateral termination of the contract, to the address of the company seat which is indicated in the header of the Terms of Use.

The goods are considered returned within the deadline if the Buyer has sent the goods before the expiration of the previously stated 14 day deadline.

The Buyer bears all the costs for the return of the goods.

The Buyer is obligated to compensate the Seller on any loss of the value of the goods, unless that loss of value is caused by handling those goods that is necessary to examine its quality, attributes and functionality.


IF you wish to terminate the contract, we are kindly asking you to fill this form and send it to the address of the company seat which is indicated in the header of the Term of Use:

I/we () am/are terminating the contract that I/we have concluded on the sale of the following goods () / providing following service (*).

Day ordered () / day received ()

Name and surname of the consumer

Address of the consumer

The signature of the consumer (only in the event the notification is delivered in the paper form)


(*) Fill in the relevant data and delete everything that does not refer to you.

In the event of any questions or doubts, contact our consumer support service via info@parser.hr.

We draw your attention to the following additional information:

In the event of a unilateral termination of the contract, there is a possibility, exceptionally, that the reimbursement would be technically impracticable by the same mode in which you made the payment. In that event we shall mutually arrange some other common mode of payment. In any event, you will have no further costs regarding the reimbursement.


The Seller is responsible for material defects of things they sell on their website accordant to the relevant regulation of the Republic of Croatia, especially the Civil Obligations Act.

On the reception of the goods, the inspection of correctness of the order depends on the Buyer, and the Buyer is obligated to compare the received articles with the receipt. In the event the existence of some incorrectness has been determined, they are obligated to send a written complaint to the Seller within eight days, because any afterward complaint will not be taken into consideration.

By rejecting to receive the goods, the delivery service shall return the package to the Seller with the note stating its material defects.

If the product has a latent defect (the one that could not have been discovered by usual inspection at the time the delivery was received) which the Buyer identifies while de-packaging the product – the Buyer has the right to a unilateral termination of the contract and reimbursement, replacement of the product, or removal of defects or reduction of the price.

By utilising the services of the Seller, you accept these Terms of Use.

If you do not accept the Terms of Use, do not use these pages or order products/services through them.

This website contains information on the products of the Seller. The Seller is not responsible for possible damage that occurs through the use of this website and the information from this website outside its intended purpose.


By accepting these Terms of Use, the Buyer agrees to the provisions of these terms and accepts them as an integral part of the contract that they shall conclude with the Seller.

Croatian legislation is applied to every contract to which these Terms of Use are applied.